Privacy policy
Who is responsible for your data
Lemontzaintmichal is operated by, registered in France under SIREN/SIRET number, with its registered address at 18 Rue Joseph Serlin, 69001 Lyon, France. The data controller for personal data collected through is this legal entity.
Contact for privacy matters: info@lemontzaintmichal.my.
What we collect and why
When you place an order, we collect your name, email address, phone number, shipping address, and order details. This data is processed to perform the contract of sale with you — to process payment, prepare your parcel, hand it to the carrier, and handle any return or refund. The legal basis is performance of a contract under Article 6(1)(b) GDPR.
When you browse the site, we may collect technical data such as your IP address, browser type, device type, and pages visited. This data is processed for legitimate interest (Article 6(1)(f) GDPR) to keep the site secure and to understand how it is used.
If you contact us by email or through the contact page, we process the content of your message to respond to your enquiry. The legal basis is legitimate interest.
Who receives your data
Your payment is processed by Stripe (for Visa and MasterCard) and PayPal (for PayPal transactions). These providers receive the data necessary to process your payment and operate under their own privacy obligations.
Your delivery address and phone number are shared with our carrier partners so that your parcel can be delivered.
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
How long we keep it
Order and transaction data are kept for 10 years from the end of the accounting year, in accordance with French commercial and tax record-keeping obligations. Contact enquiries are kept for 3 years from the last exchange. Cookie consent records are kept for 13 months
Your rights
You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You also have the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, email info@lemontzaintmichal.my. We will respond within one month.
If you believe your data has been handled unlawfully, you can lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or online at.
Cookies and trackers
Essential cookies required for the shopping cart and checkout to function are set without consent. All non-essential cookies — including analytics and advertising trackers — are set only after you give consent through the cookie banner. You can refuse non-essential cookies as easily as you can accept them, and you can change your choices at any time through the cookie settings link in the footer.